Sunday, August 19, 2012

Hyatt House - Scottsdale


A converted Summerfield Suites, the Hyatt House promotes a “communal” atmosphere.  All rooms are suites, there is a complimentary breakfast, free internet, a small work-out room, and several computers that are available to guests.

Located in downtown Scottsdale near the many clubs, the Hyatt House is a great place to be if you want to be close to the action.  It is far enough away to where the noise is minmal.

There are no elevators in the hotel, so guests with a lot of luggage may want a ground floor room.

When entering the hotel, the registration desk is tiny, and there is no signage whatsoever.  There were no employees at the front desk.  The front desk is “attached” to the bar area.  There were two employees at the bar area, and when asked where the front desk was, they pointed over a couple of feet.

The front desk staff was not professional, but they were efficient in checking me in.

I was given a room in the back of the hotel, which is laid out more like a motel.  There are several different buildings of three floors each.  Although it is possible to park in the front, it is probably easier to drive your car to your assigned building.

Upon entering, there is a living room to the left with a TV.  There is also a small desk with adequate working space.

Living Room

TV in Living Room
 
Desk
 
There is a small kitchen with stove, refrigerator and dishwasher.  There is a small breakfast nook.

Kitchen

Refrigerator & Dishwasher

Stove

The bedroom is separated by French doors.  The bedroom is not that big as there is barely enough room to walk between the bed and dresser in order to get to the bathroom.

King Bed

TV in Bedroom

There is a large walk-in closet that is not enclosed.
 

Closet

The bathroom includes a shower and toilet.

Sink


Bath Amenities

Shower
Toilet
The breakfast, which is complimentary, included cheese crepes, ham, French toast and oatmeal as hot options.  There was also a variety of cereals, pastries, breads and bagels, yogurt and fruit.

Unfortunately, there were a couple of issues that arose.  First, there was a roach in the closet.  Second, there is a large gap between the front door and the threshold.  When the wind blows, there is a loud whistling sound that sounds like a train is approaching.

When I mentioned these issues to the day manager when checking out, she seemed to be aware of these problems but did not seemed too concerned.

I contacted Hyatt and was told that they were going to speak to the property management to work and resolve these issues.

For a long term stay, the Hyatt House is a good choice given the kitchen and free breakfast.

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