Grand Hyatt Washington DC

The Grand Hyatt Washington DC is conveniently located in the Penn Quarter.  As an added bonus, there is direct access to the Metro Center station from the hotel.

Upon entering the hotel, you encounter a large atrium that makes the space feel even larger than it is.  This is a rather large Hyatt with 888 rooms.

The Front Desk is located to the left.  Check-in was rather slow for some reason.  There were only two Front Desk agents, who were helping customers and only one other customer waiting in line.  After 10 minutes, another Front Desk agent began helping customers.  I was informed of all Hyatt Diamond benefits, and was told of the renovation going on in the hotel.   I was also informed that the Regency Club had been relocated to the lower level during renovation.

I was given one of the newly renovated rooms, and it was clean and stylishly decorated.  Despite the renovation, there were a few flaws like very small water stains on the ceiling.

Coffee Maker

Upon entering the room, the coffee maker is to the left.

Bathroom

Bathroom

The bathroom is to the right.  There is a pedestal style sink with not much counter space, but there is a small cabinet on the wall that provides additional storage space.  There is a shower/tub combo.  Water pressure was great and there was no variance in temperature.  I was surprised that they still carried the Portico products, with the exception of the bath soap which was June Jacobs.

Bedroom

There is a large dresser with an adequate flat screen TV.

Desk

The desk is large enough to provide enough work space.  There were ample outlets located right on the desk, so one did not have to play a game of Twister in order to plug in devices.

Sitting Area

View

There is a sitting chair with a small table near the corner by the window, which overlooks the atrium.

Bed

The bed is comfortable with two outlets on each side of the bed built into the bedframe, which makes things very convenient.

Although construction is supposed to take place between 9:00 AM – 6:00 PM, work did start earlier than that.  The constant pounding made it difficult to sleep, especially after a red eye flight and a long day of sight seeing.

The relocated Regency Club is a rather small area, and provides drinks such as coffee, tea, water and soft drinks.  The club attendant was very friendly and helpful.  Snacks in the afternoon include an assortment of cookies, almonds and cashews.  There were three different types of desserts at night.

The Grand Hyatt appears to be a large convention and business hotel.  Although the club attendant was very friendly, other employees were polite but nothing to make a guest feel special.  The overall stay at the hotel was “polite but sterile”

Once the renovation is completed, the rooms may look better but the overall experience will probably still leave one saying “meh”.