Thursday, May 29, 2014

Ritz Carlton Toronto



TheRitz Carlton Toronto is conveniently located downtown, and is within easy walking distance of the CN Tower, Rogers Centre and the Air Canada Centre.

After a long red eye flight and arriving at the hotel around 7:00 AM, I was hopeful that my room would be ready for me.  I had emailed the hotel earlier advising them of my early arrival, and hoping that a room would be ready for me.

Ritz Carlton Sign
The hotel is somewhat easy to spot from afar as The Ritz Carlton sign has a pink background which can be seen from blocks away.

Unlike every other Ritz Carlton property that I have been to, there was no doorman to greet you and open the door for arriving guests.  There is a revolving door and two side doors to enter the hotel.

There is complimentary coffee, tea and muffins in the lobby during early morning hours, which is a classy touch.

The check-in desk is to the far left.  The front desk agent was pleasant.  Upon inquiring if it was possible to check-in that early, she informed me that there was a room available, but it was a double room instead of the king I had requested.  Since my goal was to take a quick shower before heading to Niagara Falls I said that it would not be a problem.

She did not recognize my being a Ritz Carlton rewards member, or even describe any features of the hotel other than the elevators being “around the corner and to the left.”

Hallway
The hotel is fairly new, being built in 2011.  The hallways are elegantly decorated.

Deluxe Lakeview Room

Upon entering the room, the bathroom is located to the right.

Double Sinks

There are double sinks with fairly limited counter space.  To the side of each sink there are also several shelves which help to provide extra space for your toiletries.

Tub
There is a separate tub.

Shower
The shower is fairly small, and only a little larger than a phone booth.

Toilet
The toilet is also placed in a fairly small space.

Across from the bathroom is a large closet with an iron, ironing board and bathrobes.

Coffee Maker/Mini Bar
Next to that is the coffee maker, snack items and alcohol for sale and the mini bar.  I find it somewhat unusual that the Ritz Carlton has a coffee maker that only makes one cup at a time, and features nameless coffee.  One would expect a Nespresso or illy coffee maker for a high end property.

Desk
Upon entering the bedroom, there is a dresser and TV, as well as a fairly large desk with ample working space.

Beds
The beds are super comfortable with high quality linens that are super soft.  Outlets were within easy reach of each bed which is a huge plus.

Sitting Area
There is a single chair in the corner with a small coffee table.

CN Tower at Night
Rogers Centre
I was given a room with a view of the CN Tower, Rogers Centre and Lake Ontario.  Views of the CN Tower at night are fabulous when lit up at night.

Rooms were going for about $500 a night during my stay, but thanks to the Ritz Carlton promotion last year in which two paid stays resulted in a free night at a Tier 1-3 property, this was a great use of the two free nights I was able to secure during the promotion.

Although recognition of Ritz Carlton/Marriott Rewards members could use a big improvement, especially for those with Gold or Platinum status, the ability to check-in a half day early and the great location made up for any oversights from the front desk.

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