Sunday, July 21, 2013

The Westin South Coast Plaza



The Westin South Coast Plaza is conveniently located across the street from South Coast Plaza, and next to Segerstrom Concert Hall and the Segerstrom Center for the Arts.

As you enter the hotel, the front desk is located to the right.  Although there were three front desk agents, and only one other guest checking in, the other two front desk agents weren’t very proactive in helping customers.  One front desk agent walked away while the other was helpful once the check-in process began.

The lobby is somewhat small, and missing was the flavored water located in most Westin hotels.

Bathroom
Upon entering the room, the bathroom is located to the right.  The bathroom is on the smaller side, but there is ample counter space.

Shower/Tub Combo
They must have taken leftover tile from the Brady Bunch to tile the bathroom as it is rather outdated.  There was no “Heavenly Shower” but there is a rainfall shower head in addition to the normal shower head, providing an impromptu Heavenly Shower.

The bedroom is fairly large with ample space to walk around and maneuver around the bed.

Dresser/TV
There is a small dresser with flat screen TV with a small sitting area.

Desk
The desk is fairly wide, but does not have very much depth to it.

Heavenly Bed
The Heavenly Bed was just that.  It is nice that the lamps next on the nightstands each have 2 outlets, which makes plugging in electronics easy and convenient.

I wouldn’t say that Customer Service is a strong point of this hotel based upon this stay.

Parking options are rather limited, either valet or there is covered garage parking.  However, at $20 a day, it is rather steep.  Since there are no other parking options, the hotel certainly have you by the “short hairs” when it comes to this property.Howevdfs

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