Stayed at the Andaz San Diego on the Hyatt “Free Time” promotion in which you
got one night free with two paid nights, plus breakfast each day and a 4 PM check-out. With my Hyatt Diamond status, which includes
breakfast daily and a 4 PM
check-out the only real benefit was getting one night free, but one I was very
happy with. I also used a Suite Upgrade
during this stay, and was upgraded to a Large King Suite rather than the King
Suite which is the usual upgrade when using the Suite Upgrade Certificates.
The Andaz is located in the Gaslamp Quarter of San Diego, so numerous
shops and restaurants abound. The back
side of the hotel is located across the street from the Salvation Army, so
there are more homeless people and vagrants in the area. Although they generally leave you alone and I
had no problems, some people may feel a little unsafe or concerned about the
immediate surrounding area.
The lobby of the Andaz is more like a lounge with numerous
couches and sitting areas for guest to relax in. There is a small reception area, however
“hosts” assist you with the check-in process using iPads and don’t use the
reception area. A welcome drink of wine,
coffee or water is offered at check-in, which is a nice touch.
The Large King Suite, located on the 6th floor is
at the end of the hallway and only borders one other room.
As you enter the room, the mini-bar instantly greets
you. There is a Keurig coffee maker,
along with a tray of snacks. Unlike
other Andaz properties, not all snacks are complimentary. There is a small basket on the tray, which
are complimentary and included a granola bar, Toblerone candy, and some
chips. The refrigerator was fully
stocked, but not all non-alcoholic drinks were complimentary. Water, soda and juice were free, but Rockstar
energy drinks could be had for a small fee.
Mini-Bar |
Snack Tray |
To the right is the living room, with a small table/desk and
four chairs. The view overlooks the
Salvation Army, not the idyllic view one would like. There is a couch ~12 feet long and could
easily seat six people along with a large coffee table. There is dark wood flooring throughout the
room with the exception of the bedroom where there is carpeting, and the
bathroom which contains stone tiles.
Living Room |
Although I had chosen points as my amenity, I was also
provided with a welcome amenity including a cheese plate and bottle of
wine. Nice!
Cheese Plate & Wine |
The bathroom is extremely large and includes a glass encased
shower. Water pressure in the shower is
not all that great, as there is only a small hand held shower head. The bathroom sink is a glass covered table
with stainless steel sink. There are
ample towels with Lather bath amenities.
Shower |
Sink |
Toilet |
The bedroom features a long narrow desk situated right under
the TV with a small lamp. Lighting in
the bedroom is rather sparse. There is a
small couch near the desk, and at the foot of the bed sits a dresser. The king bed is a platform bed, so with the
combination of sharp corners on the dresser and platform, situated close to the
couch, shin guards are a great idea to avoid scrapes, bruises or broken knee
caps. Dangerous during the day it gets
especially lethal at night in the dark.
Bedroom Desk |
Bedroom Couch |
King Bed |
One of the big drawbacks to the room is the lack of outlets
and minimalist lighting. I can live with
minimal lighting in the bedroom, but the lack of outlets in any hotel these
days is inexplicable.
Breakfast is served on the rooftop restaurant/lounge/pool
area. Service is great and attentive,
but the menu is somewhat limited. We
were allowed to order an extra entrée per day, as the banana crème brulee
French toast is not to be missed. On one
day, we were brought the wrong item and the manager took it off of our
bill. Even though we were on a breakfast
package plus my Diamond status, this gesture was a welcomed surprise.
The gym is rather small and includes three treadmills, a few
recumbent bikes and a Universal gym.
There are some small hand weights and Thera-bands to get in a quick work
out.
Service was great throughout the stay. Often greeted or recognized by name. All employees were friendly and cheerfully
willing to assist. I have read that
noise has been an issue at night because of the Ivy night club, but I did not
notice any noise from the club during my stay.
The main downside with the Andaz is that valet parking is
$35 per night, but there are lots in the area as low as $10 per night.